Intro

A Quality Leader with over 14 years of testing industry experience. During this time, I have built test strategies, test plans, automation frameworks, and executed quality initiatives for both internal and external customer facing applications and systems. I am a champion of first time quality and a firm believer in the notion that quality is everyone’s responsibility. My latest position involves driving quality, along with security, into existing application processes through the combined use of CI/CD pipelines, test automation, and DevOps cultural principles.

I am committed to continuous learning, the improvement of others, and driven to provide real business value. Looking for ways to use new technologies to help drive success always captures my imagination. I’ve been lucky enough to have worked on projects that are implementing ideas and products that push past previous limits to open up new ways of doing business. That to me is exciting; not simply being told a future vision, but to be actually working with concepts and technologies that expand the possibilities.

I have had opportunities to work on numerous projects involving internally developed systems, along with well-known external systems. Most projects have had distributed architectures in support of a global customer base with more recent ones involving cloud infrastructure utilization, along with the automation of development pipelines in support of DevOps initiatives.

Education

Degree GPA University Year
M.B.A. Master of Business Administration 3.76 Seattle Pacific 2014
M.S. Information Systems Management 3.53 Seattle Pacific 2012
B.S. Computer Science 3.59 Oregon State 2004
Agile Software Testing & Automation Complete University of Washington 2020
Cert in Software Test & Quality Assurance Complete University of Washington 2007
Certified Azure Foundations AZ-900 Complete Microsoft 2020
Certified AWS Cloud Practitioner Complete Amazon 2020
Cert in Cloud App Development on AWS Complete University of Washington 2016
Certified SAFe 5 Agilist Complete Scaled Agile, Inc. 2020
Certified ITIL Foundation IT Service Management Complete Axelos 2018
Certificate in Java Programming In Progress University of Washington 2021 (June)

Experience


Java, Python, C#, VBScript, HTML, SQL, PHP, Ruby
Selenium, Unified Functional Test (UFT) / QuickTestPro (QTP)
Azure DevOps, Jira, ALM / Quality Center, Test Director
LoadRunner, JMeter
GitLab, Git, Rational ClearCase
Rational ClearQuest
Jenkins, Docker
XML, UML, JSON
Ansible, Chef (to a lesser extent)
Vagrant, VirtualBox
AWS (Amazon Web Services), Azure
PostgreSQL, SQLite, Oracle PL/SQL, SQL Server, MySQL
Windows Server, Red Hat Linux, Ubuntu
Apache Tomcat, Nginx
HP Network Performance Suite (Client and Analyzer), Wireshark
MS Office, Project, Visio
										

Career

Professional Experience
The Boeing Company - Seattle, WA - 2006 to Present

QA Engineer and DevOps Integration – 2016-Current
  • Driving quality, along with security, into existing application processes through the combined use of CI/CD pipelines, test automation, and DevOps cultural principles.
  • Creating Selenium test frameworks in order to consistently deliver first time quality.
QA Infrastructure and Cloud Test Engineer – 2013-2016

Project: High Availability Infrastructure Testing

  • Integrated test manager on QA efforts that required developing test plans, organizing teams, working cross functionally, and executing testing across four development environments.
  • Validated metric driven test reports with technical leads and presented high-level summary reports to senior management.

Project: Global File Transfer Solution

  • Test lead for the construction of a distributed AWS cloud test framework in order to test reliable and secure data transmissions around the world, which significantly improved international customer satisfaction.

Project: Cloud Infrastructure and Application Deployment

  • Implemented quality assurance processes for the deployment of cloud-based solutions to meet enterprise requirements.
  • Developed automated VM software deployments and testing across multiple cloud environments.

Project: Citrix Solution for Performance and Mobile Application Delivery

  • Led the creation and successful execution of a test plan for deploying a Citrix infrastructure solution that significantly increased end user satisfaction by allowing pilots to view training applications on tablets and smart phones.
  • Demonstrated the successful system integration through multiple rounds of customer demonstrations.
Software Automation Engineer – 2011-2014
  • Elicited the test scenarios necessary to develop automated test suites for application teams who had previously relied on manual regression testing, saving hundreds of hours yearly across multiple projects.
  • Mentored testers who previously had little experience with automation to be able to run and maintain their own test automation frameworks.
Application Performance Engineer – 2011-2013
  • Lead test engineer that was responsible for improving customer experiences by developing and operating a network performance test framework built around Unified Function Test and Selenium UI automation tools.
  • Provided test reports to application owners that detailed global performance metrics, then proactively worked with them to identify solutions before possible trouble areas became actual problems.
Software Test Engineer – 2006-2011

Distributed Multi-Company Aircraft Business Solution

  • Worked with distributed teams across the US and Canada to perform integration testing that encompassed multiple platforms and systems.
  • Defined an integrated test plan that included the development and execution of test cases, the filing and tracking of defects, and the reporting of test results to different levels of management.

Multi-client Real-time Electronic Logbook Solution

  • Responsible for end-to-end testing from requirements through successful test execution, including the resolution of all high priority defects in ClearQuest.
  • Ensured that all test documentation and procedures were traceable back through high-level requirements in order to achieve software AS9100 certification for deployment onboard 777 and 787 hardware.
  • Peer reviewed technical specification documents in order to define accurate and testable requirements.
  • Worked highly effectively across team boundaries to engage multiple stakeholders and worked closely with developers to ensure that solutions met requirements.

Projects

Application Performance Over Wide Area Networks

  • Established a performance application framework to help ensure end customer satisfaction.
  • Assist with monitoring implementations to track application performance over time.
  • Provide reports to application owners that detail global network performance results and work with them to proactively identify solutions before possible trouble areas become actual problems.

Cloud Solutions for Infrastructure and Application Deployment

  • Supporting the deployment of new cloud-based solutions, including the integration of tools to allow for continuous integration.
  • Implementation of automated application infrastructure deployment and testing.
  • Implementation of automated application software deployment across multiple environments.

Global File Transfer Solution

  • Providing test assistance for a global file transfer system that provides highly reliable and secure data transmissions around the world.

High Availability Infrastructure Support

  • Contribute to the team testing efforts within a highly available application hosting infrastructure.

Citrix Solution for Performance and Mobile Delivery

  • Successful deployment of an infrastructure solution that allows customers to view applications on tablets and smart phones, along with improving application performance as well.

Distributed Multi-Company Aircraft Business Solution

  • Worked with distributed teams across the US and Canada to perform integrated testing utilizing multiple platforms and systems.
  • Owner for creating a test strategy, development and running of test cases, filing and tracking defects, and reporting test results to management.

Multi-client Real-time Electronic Logbook Solution

  • Responsible for end-to-end testing from requirements through successful test execution, including the completing of all high priority defects.
  • Helped to define accurate requirements by effectively working across a multi-functional team involving multiple roles and working closely with developers to ensure completion.

About

I have plenty of interests outside of technology, but just about everything today involves technology to some degree! Anything new and challenging usually peaks my interest.

Happy are those whose life is today. – Ayi Kwei Armati

It is not because things are difficult that we do not dare; it is because we do not dare that they are difficult. – Lucius Annaeus Seneca

Obstacles are those frightful things you see when you take your eyes off your goal. – Henry Ford

Have the attitude and honest belief that if you give it your all it will be done. – Unknown

Enthusiasm releases the drive to carry you over obstacles and adds significance to all you do. – Norman Vincent Peale

I am enough of an artist to draw freely upon my imagination. Imagination is more important than knowledge. Knowledge is limited. Imagination encircles the world. - Einstein

Whatever you can do or dream, begin it. Boldness has genius, power, and magic in it. – Johann Wolfgang von Goethe

Opportunities multiply as they are seized. – Sun Tzu

Happiness is the road, not the end.

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